Track your cargo

Where to find the number

A shipment number looks like LT-2608-K7M4. It is on the invoice and in the manager's message confirming that we took the cargo. If the invoice is not to hand, ask the manager — the number stays the same for the whole journey.

What the stages mean

Accepted — the cargo is with us and in the system. Loading — it is going into the truck or container. Departed and In transit — the shipment is moving; the map shows the distance covered and what is left. At the border and Border cleared — it is waiting at a crossing point or has passed it. Customs — the declaration is being processed. At the warehouse — the cargo is in a bonded warehouse. Unloading and Delivered — the end of the run.

The longest stages are usually “In transit” and “Customs”. Waiting at the border depends on the queue at the crossing and on the paperwork being in order, not on us — which is why the page also shows when the data was last updated.

If the shipment is not found

Usually it is the number: a missing hyphen, or letters and digits mixed up. Check the number in full, including the LT letters. If the cargo was accepted less than an hour ago, it may not be in the system yet. Otherwise write to us — we will find it by the waybill, the invoice or the truck number.

Following without opening the site

Our Telegram bot shows the same shipment: send it the number and it answers with a card. Share your phone number with the button and the bot finds all your shipments itself and sends every status change as a message.